Contact
Write to me.
I read every email.
I'm Fredrik. I built Vitne solo, in Oslo. The fastest way to reach me is one of the addresses below. The slower way is the form. Either is fine.
Security and privacy
support@vitne.soIf you found something concerning, write 'security' in the subject. Thanks in advance.
Most replies land in 1 to 3 business days. If a week passes and you haven't heard back, the email got lost. Send it again.
Or use this form
Before you write
One thing worth knowing. Email is ordinary email, not the end-to-end encrypted space the app is. So don't paste journal entries or chat transcripts into a message. If something in your account looks wrong, describe what happened. I never need the content itself.
If you're writing about a bug, this is what helps: the browser you were in, what you did, what you expected, what happened instead. Two sentences is plenty. You don't have to write a report.
If you're in crisis
Vitne isn't the right place when you're in crisis. A 1-to-3-day reply is not what you need right now. Please reach someone trained for it. Find a local crisis line.
Built by Fredrik in Oslo. About the maker